EFFICIENCY, PROFITABILITY or SUSTAINABILITY are three words that are gaining more frequent use in medicine. Some operators of clinics would suggest that these big three words are synonyms of QUALITY. Regardless, in good and bad times, owners or operators of clinics must attend to three essential questions with numbers:
1) Am I using my fixed assets (people, equipment, office space, etc.) efficiently and safely?
3) Am I effectively using my drug inventory, loosing patients because of stock-outs, or is too much cash flow tied to drugs sitting on the shelves for 90-plus days and being lost through pilferage or expiration?
These management questions cannot be answered by manual processes, billing software or by simple electronic health records software. Modern operators of clinics need more robust, real-time analytics to be on top of their game. One option is to hire more staff, notably, a highly skilled honest CFO. The other option is to go digital with an enterprise management solution.
Today we feature ZiDi™, an enterprise management solution developed in Kenya and designed to tackle the practice management challenges at the facility level as well as for networks of facilities (hub and spoke systems).
Yes, ZiDi™ facilitates history taking, diagnosis and treatment of diseasesusing its front end EMR (Electronic Medical Record) interface. But it does more… The data collected for each patient is aggregated to enable the hospital administrators monitor service utilization, consumption of all drugs and supplies, and then autogenerates demand forecasts for each drug. The patient throughput in each service is visible via any internet-enabled device, including your cell phone.
So, what are the benefits of using an enterprise solution like ZiDi™?
i. Improves scheduling and the management of repeat visits for patients with chronic diseases to ensure that patients don’t miss their follow-up visits. Patients can be tracked by due dates, name, or other unique identifiers with the push of a button. This improves marketing and case management. ZiDi™ increased patient flow by 20% in a model site in Kenya.
ii. Helps you make data-driven management decisions: ZiDi™ automates tracking of utilization of services, cash flow by line of service, commodities consumed and in-stock, personnel productivity, and user-defined health indicatorsat facility level. Armed with data, you can better control cost and improve your staff’s productivity by 30%.
iii. Offers clinics and hospitals a One-Stop-Shop integrated solution. All primary care lines of service (ANC, TB, FP, HIV, PNC, CWC…), all specialties and auxiliary services are available in ZiDi™. ZiDi™ is ICD-10 compliant. Laboratory orders and results, drug prescription and dispensing, operating room and anesthesiology reports, inpatient services, billing and collections, etc. are seamlessly integrated in ZiDi™.
iv. Works in on-line and offline modes. Clinician can access patient records anywhere and everywhere; rural or urban. The data is backed up in the cloud once Internet connectivity is established. No worries about loosing data or accessing data on the go.
v. Easy to use – the point and click interface minimizes the need for typing. The health records captured are easy to retrieve and review. Time spent trying to decipher scribbled text in patient files and the cost of maintaining stockpiles of files are eliminated.
vi. Customizable – Each clinic can customize ZiDi™ to meet their unique needs. The list of services, the associated fees and inventory, the process flow, the user rights, are all customizable for the facility with minimal effort.
vii. Auto-generates all Ministry of Health mandated reports. Private, faith-based clinics can benefit from a variety of subsidies if monthly reports are submitted to health authorities.
In summary, operators of clinics who adopt smart enterprise solutions like ZiDi™ can achieve new heights of efficiency, profitability, sustainability and quality of care. Early adopters will easily set themselves apart in this very competitive market.
To find out more about ZiDi™ contact: firstname.lastname@example.org